Our state-of-the-art application incorporates a robust open relational database with intuitive functionality that dispatchers love, i.e. Agency defined Nature of Call types, circumstances, priority, color coded statuses, audible

and visual alerts, individually maintained system settings user profiles, shortcut key, function key, or mouse driven functionality, circumstance, and disposition codes. CAD has built in filtering and sorting right on the display panels to allow EASY resource management from the dispatch perspective. It also incorporates information from other systems in use, i.e. RMS, State Systems (NLETS/NCIC), E911, Mapping etc. with the capability to interface to other systems pertinent to each agency’s needs including Fire and EMS Reporting systems.

The software has been designed with ultimate user ease in mind
  • Open Architecture, Relational Database written in C++
  • Multi-Jurisdictional
  • Autostart allows individual log on settings to be recalled
  • Simple SOP designation per Nature of Call
  • Nature of call types with Call Priority settings
  • Audible & Visual Officer Status and Event timers
  • Up to 5 Associated Circumstances
  • Agency defined Disposition Codes
  • E911 interface (Phase I & II Compliant)
  • Digital Paging Interface
  • Recommended Responders based on (ESN)
  • Location History and Advisories
  • Duplicate call display
  • MSAG address validation Correlates with E-9-1-1 database
  • Location Comments
  • Special Locations (Landmarks, common place, business)
  • Complainant History and Advisories
  • Auto RMS name search for wants & past contacts
  • Unlimited Add Event screens per workstation
  • Unlimited Event Remarks & History
  • Pending Calls by Priority/Location/Nature
  • Scheduled/Held Calls Activity Entry